Terms of Service

Fair, transparent guidelines for our educational community

Last updated: July 2025

Welcome to TeachMio

TeachMio is a platform dedicated to supporting homeschool and alternative learning communities.

By using our platform, you agree to these terms. We've written them in plain language to make them easy to understand. These terms help us maintain a safe, supportive environment for all learners.

Acceptance of Terms

By accessing or using TeachMio, you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree with any part of these terms, please don't use our platform.

  • You must be at least 18 years old to create an account
  • Parents/guardians can create accounts for children under 18
  • You're responsible for maintaining account security
  • One person per account - no shared accounts

Our Platform Services

Educational Services

  • Classes and tutoring sessions
  • Educational resources and materials
  • Community events and field trips
  • Curriculum reviews and consultations

Community Features

  • Discussion forums and groups
  • Parent and educator networking
  • Resource sharing
  • Event coordination tools

Your Responsibilities

Account Management

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account access
  • Provide accurate and up-to-date information
  • You're responsible for all activities under your account

Community Guidelines

  • Treat all community members with respect and kindness
  • Share educational content that's appropriate for all ages
  • Respect intellectual property rights
  • Don't spam, harass, or engage in harmful behavior
  • Report inappropriate content or behavior

Prohibited Uses

The following activities are strictly prohibited:

  • Harassment, bullying, or discrimination
  • Sharing inappropriate content
  • Impersonating others
  • Spamming or excessive self-promotion
  • Violating others' privacy
  • Hacking or system manipulation
  • Commercial use without permission
  • Illegal activities
  • Circumventing platform restrictions

Payment & Refund Policy

Payment Processing

  • Payments are processed securely through trusted payment providers
  • All prices are displayed in USD unless otherwise specified
  • Payment is required at time of enrollment for classes and events
  • We don't store payment information on our servers

Refund Policy

  • Classes: Full refund if cancelled 48+ hours before start time
  • Events: Refund policy varies by event (specified at registration)
  • Subscriptions: Prorated refunds for unused time
  • Emergency situations: We work with families on a case-by-case basis

Intellectual Property

Our Content

TeachMio owns the platform, design, and original content we create. This includes:

  • Platform software and features
  • TeachMio branding and logos
  • Original educational materials we produce
  • Community tools and interfaces

Your Content

You retain ownership of content you create and share. By posting content, you grant us permission to display and distribute it on our platform for educational purposes.

Privacy & Data Protection

Your privacy is paramount to us.

Our comprehensive Privacy Policy details how we collect, use, and protect your information. Key points:

  • We never sell your personal data
  • Minimal data collection - only what's necessary
  • You control your data and can request deletion
  • Enterprise-grade security measures

Service Disclaimers

Educational Platform: TeachMio facilitates connections between educators and learners. We don't directly provide educational services - our community members do.

Content Accuracy: While we strive for quality, we can't guarantee the accuracy of all user-generated content. Always verify important information independently.

Service Availability: We work hard to maintain 99.9% uptime, but can't guarantee uninterrupted service due to maintenance, updates, or technical issues.

Third-Party Links: Our platform may link to external websites. We're not responsible for their content or privacy practices.

Account Termination

By You

  • You can close your account at any time
  • Contact us for complete data deletion
  • Outstanding payments must be settled
  • Some information may be retained for legal compliance

By Us

  • We may suspend accounts for terms violations
  • Notice will be provided when possible
  • Appeal process available for disputed actions
  • Serious violations may result in immediate termination

Changes to These Terms

We may update these terms to reflect changes in our services or legal requirements. When we make significant changes:

  • We'll notify you by email and platform announcement
  • Changes become effective 30 days after notification
  • Continued use means you accept the updated terms
  • If you disagree with changes, you can close your account

Legal Information

Governing Law: These terms are governed by the laws of Idaho, United States.

Dispute Resolution: We prefer to resolve disputes through direct communication. If formal resolution is needed, disputes will be handled in Idaho courts.

Severability: If any part of these terms is found unenforceable, the remaining terms continue to apply.

Questions About These Terms

Have questions about these terms or need clarification? We're here to help.

Email: legal@teachmio.com

General Contact: hello@teachmio.com

Response Time: We respond to all inquiries within 24 hours