Privacy Policy

Your privacy is our highest priority. We protect everything and share nothing.

Last updated: July 2025

Our Privacy Commitment

TeachMio is built on trust. We protect your data like it's our own family's information.

  • We never sell your data - Your information is never sold, rented, or shared for profit
  • Transparent collection - We only collect what's necessary for our services
  • Secure storage - Your data is encrypted and stored with enterprise-grade security
  • Your control - You own your data and can request deletion at any time

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Name (to personalize your experience)
  • Profile information you choose to share
  • Educational preferences and interests

Usage Information

  • Pages visited and features used (to improve our service)
  • Time spent on different sections (for analytics only)
  • Device and browser information (for compatibility)
  • General location (city/state level only, never precise location)

Community Interactions

  • Posts and comments you make in public areas
  • Messages sent through our platform
  • Class enrollments and event registrations

How We Use Your Information

  • Service Delivery: To provide classes, events, and resources you've requested
  • Communication: To send important updates about your account and services
  • Community Building: To connect you with relevant educational opportunities
  • Platform Improvement: To understand how our platform is used and make it better
  • Safety & Security: To protect our community from spam and abuse
  • Legal Compliance: To meet legal obligations and protect rights

Information Sharing

🚫 We DO NOT sell, rent, or trade your personal information to third parties.

We only share information in these limited circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Service Providers: Trusted partners who help us operate (email services, hosting) under strict privacy agreements
  • Community Visibility: Information you choose to make public in forums or profiles
  • Legal Requirements: When required by law or to protect safety (rare and only when legally mandated)
  • Business Transfer: In the unlikely event of a merger, your data rights would be maintained

Data Security

Technical Safeguards

  • End-to-end encryption for sensitive data
  • Secure HTTPS connections for all communications
  • Regular security audits and vulnerability testing
  • Multi-factor authentication options

Operational Safeguards

  • Limited employee access on need-to-know basis
  • Regular staff training on data protection
  • Incident response procedures
  • Data backup and recovery systems

Your Rights & Controls

You have complete control over your data:

  • Access: Request a copy of your data
  • Correction: Update incorrect information
  • Deletion: Request account and data removal
  • Portability: Download your data
  • Opt-out: Unsubscribe from communications
  • Restrict: Limit how we process your data
  • Object: Contest data processing
  • Complain: Report concerns to authorities

Children's Privacy

We take special care to protect children's privacy in our educational platform:

  • Accounts for children under 13 require verified parental consent
  • We collect minimal information from children - only what's necessary for educational services
  • Parents can review, modify, or delete their child's information at any time
  • Children's information is never used for marketing purposes
  • Special security measures protect children's accounts

Contact Us About Privacy

Have questions about your privacy or want to exercise your rights? We're here to help.

Email: privacy@teachmio.com

Response Time: We respond to all privacy requests within 48 hours

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our platform. Your continued use of TeachMio after changes become effective means you accept the updated policy.